Terms and Conditions

Your Contract

These are the booking conditions between you and Cronbridge Holidays, owners of Les Chaumieres du cerisier. The person making the booking accepts these conditions on behalf of all members of the party and accepts responsibility for paying any monies due for the whole holiday.

You must be 18 years if age or over at the time of making the booking.

Cronbridge Holidays has tried to ensure that all details contained within their website and any additional information supplied from time to time is as accurate as possible. However, Cronbridge Holidays reserves the right to make changes to details but you will be advised of these changes either at the time of booking or as soon as reasonably possible thereafter.

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Prices

All prices quoted are in £ sterling, payment can be made in either sterling or Euro’s. Prices are per cottage with up to 4 occupants, additional occupants to the maximum of 6 can be accommodated on payment of the additional charge as stated on the booking form.
Before you book we reserve the right to increase or reduce our published prices. Once you have made your booking and the deposit has been paid, we guarantee that your price will not be subject to any alteration.
All prices are exclusive of travel and insurance.

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Booking Your Holiday

Provisional bookings can be made by telephone and email but must be confirmed by completion of the booking form within ten days of making the provisional booking.
Bookings will only be secured on receipt of a completed booking form submitted by post or online and payment of the required non-refundable deposit. Confirmation of booking will be sent within seven days of receipt.

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Payment

If you book your holiday more than eight weeks prior to departure, you must pay the required deposit. The outstanding balance of your holiday must be paid eight weeks prior to your departure.
If you book your holiday less than eight weeks prior to your departure the total balance is payable with your booking confirmation. Payment can be made, online, by bank transfer, or by cheque.
Should you fail to pay any outstanding balance we may cancel your booking and ask you to pay cancellation charges as set out in the “Cancelling the Holiday” paragraph.

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Cancelling the Holiday

In the highly unlikely event we cancel your holiday our liability will be limited to refunding any monies paid to us by you in relation to your holiday.
If you cancel your holiday, you must notify us in writing, any communication via the telephone or email must be confirmed by registered mail. We will also ask you to pay the following cancellation charges.

Cancellation Days Charge
More than 56 days Deposit only
29-56 days 30% of holiday or deposit, whichever is greater
15-28 days 75% Cost
0-14 days Total Cost

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Force Majeure

Cronbridge Holidays are not liable for any cancellations or curtailment caused by reason of war or threat of war, riots, civil strife, terrorist activity, industrial disputes, natural or nuclear disaster, fire, adverse weather conditions or technical problems to transport, closure or congestion of airports or ports, cancellations or changes to travel arrangements and all similar events beyond our control.

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Insurance

You must have suitable insurance preferably from the time you book your holiday. Please ensure you purchase adequate insurance.

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Transport

We do not make travel arrangements for our clients. There are a number of transport options available to you. Please remember we are approximately 20 miles from Le Havre, an hours drive from Caen, just over an hour from Dieppe and two and a half to three hours from Calais. If you would like assistance in deciding the best route to take, please do not hesitate to contact us.

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Unreasonable Behaviour

If someone from Cronbridge Holidays believes you or a member of your party is behaving in an unreasonable manner you may be asked to leave your holiday cottage. If this happens your contract with us will end immediately and there will be no refund available. You will be liable for any additional costs incurred by ourselves, together with legal costs we incur in pursuing any resulting claim.

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Complaints

Should you find any part of your accommodation not to standard please discuss this with a member of Cronbridge Holidays whilst on holiday and we will endeavour to rectify any problems immediately.

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Accommodation

Your cottage is two storey with two bedrooms and has been created in a renovated barn. There are a total of six cottages within the barn.

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Included in the Price

  • Accommodation as detailed in your confirmation
  • All linen and towels, including one change per week for multiple week holidays
  • Electricity and Water
  • You are required to leave your cottage in a clean & tidy condition, free from rubbish, dirty dishes and personal items
  • Each cottage is fully cleaned prior to your arrival
  • Wireless internet connection is available, however due to the location, the construction and age of the building no guarantees are given as to strength, speeds and availability.

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Not Included in the Price

  • Travel – you are required make all your own travel arrangements
  • Insurance – we recommend you have sufficient travel insurance for you and your party

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Arrival/Departure

We offer flexible change over days, please contact us with your requirement and we will try to accommodate your needs.  Your cottage will be ready from 16:00 and available until 19:00. Should you wish to arrive outside these times you must make your request in writing fourteen days prior to arrival. You will be required to vacate your cottage by 10:00 on the day of departure.

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Damage Waiver is charged at the owners discretion

It is not our policy to ask for a damage waiver deposit but we reserve the right to change this policy should we feel it necessary.

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Services

Water and electricity are included in the price.

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Cleaning/Maid Service

Cleaning other than as stated above and maid service are not included.

  • You are required to leave your cottage in a clean & tidy condition, free from rubbish, dirty dishes and personal items
  • Each cottage is fully cleaned prior to your arrival

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Lounge/Dining Room

The downstairs of each cottage is fully open plan but there are defined areas for living, dining and cooking. The lounge has a sofa and additional furnishings. The dining area has a table and up to six chairs.

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Kitchen

All properties have a fitted kitchen, which include a hob, combination microwave oven, a fridge and washing machine.

All are fully equipped for the number of occupants stated on your booking form.

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Bedrooms

One bedroom is equipped with a double bed and other fittings and the second bedroom is equipped with two single beds and additional fittings.

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Bathroom

The bathroom has a wash basin, toilet and bath complete with over bath shower.

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Telephone

There are no telephones in the cottages.

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Gardens

There are landscaped gardens within the property for the sole use of guests.

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Travel Cots/High Chairs

These are available, please detail on your booking form.

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Air Conditioning

There is no air conditioning in the cottages.

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Car Parking/Security

The car park is at the entrance to the complex and not by each cottage and is entered through lockable gates. This ensures a quiet and safe place immediately around your accommodation.

All vehicles are parked and all items left in vehicles and cottages are done so at Owners Risk

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